How long will it take for my order to arrive?

This varies across all items depending on how and where they're made, so please read the item description carefully! 

Any item labelled 'pre-order' will have an estimated shipping date in the description. These items are produced by a small factory that we work with in Leicester, U.K. We work with them on a pre-order basis to ensure that we limit fabric wastage and don't produce excess stock. 

A 'made-to-order' item usually has a turnaround time of 5 working days, but this will be specified in the description. These items are handmade by Maddie in London.

All upcycled pieces are pre-made and will be sent to you within 2 days of purchase.

Where are your clothes made?

Everything is hand-made in London and Leicester, U.K.

Do you ship internationally?

Yes! Shipping costs will be calculated at the checkout. If you place an order from outside of the UK, your order may be subject to import duties and taxes upon arrival in the destination country. Please note that we do not have control over these charges and we cannot predict their amount. You will be responsible for payment of any import duties / taxes.

Do you accept returns?

Unless your item arrives damaged, unfortunately we do not accept returns. Please read the product description carefully before purchasing and feel free to email us with any further questions.

Do you loan pieces?

Yes, but these are subject to availability. Please email press@senjabymaddie.com with the relevant dates and information.

…Any other questions? Please email info@senjabymaddie.com